About Mul-T-Lock (UK)
Mul-T-Lock (UK) are a trading division of ASSA ABLOY Ltd. Our offices in Willenhall are home to dedicated sales, marketing and product management teams as well as experienced assembly, logistics and finance departments.
Mul-T-Lock (UK) are focused on the locksmith, security professional and architectural ironmongery markets in the UK and Ireland.
Our mechanical and electronic product portfolios are tailored to the high security market and our team has vast experience servicing the requirements of this sector through our network of authorised partners. A continual program of development ensures our staff are always on hand to offer an innovative solution for any application.
Brand Vision
Mul-T-Lock’s vision is to become the preferred choice of every locksmith and security specialist.
We will earn our customers trust and respect through the continual development of high quality, innovative, relevant, patented solutions that satisfy the wants of their consumers.
With integrity, teamwork and continuous development we will create a passionate team who are renowned throughout the industry for exceeding our customers’ expectations.
Company Values
Our values for the Mul-T-Lock business and the brands we sell are to be;
Trustworthy
- Supply Quality products
- Provide reliable customer service and support
- Build upon our reputation as an established and credible business
Relevant
- Deliver communications that are consistent and relevant to the audience
- Ensure services are available in a format and at times suitable to the customer
- Supply Brands and products the customer wants
Efficient
- Give rapid response from all levels of staff backed by an efficient end–to-end service
- Lean processes and systems to ensure proactive time is spent looking after the customer
High security
- Develop and manufacture high security products and solutions that are fit for purpose and exceed the customer requirements
- Patentable features and benefits which add value to the supply chain
Brand Ambition
- Mul-T-Lock is determined to rapidly and creatively solve any cylinder and locking solution and service challenge around the world.
- Mul-T-Lock believes that when a customer needs a solution they need it in real time.