Customer Services
Our opening hours are;
Monday – Friday 9.00-17.30
Telephone Numbers
Internal Sales - 01536 461111
Technical Sales - 01536 46-6116/ -6117/ -6141
Deliveries
Mul-T-Lock uses DPD as our carrier for all deliveries in the UK dispatched from our Warehouse in Corbin.
Yale and Chubb products dispatched from Willenhall are delivered via Asprey courier.
Orders to Ireland are delivered via Two-Way.
We aim to dispatch orders placed before 12.30 on the same day, subject to stock availability, except work to order items. WTO will be delivered as per dispatch dates quoted.
Delivery Charges
Mul-T-Lock
Orders placed under £300 net – Carriage £6.00 net
Orders placed over £300 net – Carriage FOC
This charge includes keys which are always dispatched via courier and not by Royal Mail.
For third party delivery addresses – Carriage £8.00 net.
Master Keys delivery charges ;
| Up to 5 Keys |
£4.00 net |
| 6-50 Keys |
£5.00 net |
| 51-100 Keys |
£6.00 net |
| 101+ Keys |
£7.50 net
|
These charges apply to our standard delivery service, i.e. next day delivery for orders received before 12.30 subject to stock availability. This does not apply to work-to-order items which will be delivered as per dispatch dates quoted.
Additional delivery options are available for items in stock dispatched from Corby. (Prices quoted are in addition to any standard carriage charge where the order value is below £300 net);
| Pre 9.00 a.m. |
Monday-Friday arrival |
£25 |
| Pre 10.30 a.m. |
Monday-Friday arrival |
£15 |
| Pre 12.00 noon |
Monday-Friday arrival |
£10 |
| Before 12.00 noon |
Saturday |
£15 |
Chubb / Yale
Deliveries will be via Asprey courier.
Orders placed over £300 net – Carriage FOC*
Standard delivery is close of play next day if ordered before 12.30,subject to stock availability.
Additional service options are available upon request.
*applies to orders up to 5kg only. Orders over 5kg are subject to additional cost.