Customer Services
Our normal opening hours are;
Monday – Friday 9.00-17.30
Telephone Numbers
Internal Sales - 01902 364 200
Deliveries
Mul-T-Lock uses DPD as our carrier for all deliveries in the UK dispatched from our Warehouse in Willenhall.
Orders to Ireland are delivered via Two-Way.
We aim to dispatch orders placed before 12.30 on the same day, subject to stock availability, except work to order items. WTO will be delivered as per dispatch dates quoted.
Delivery Charges
Mul-T-Lock
Orders placed under £300 nett – Carriage £10.00 nett
Orders placed over £300 nett – Carriage FOC
This charge includes keys which are always dispatched via courier and not by Royal Mail.
For third party delivery addresses – Carriage £8.00 net.
Master Keys delivery charges ;
| Up to 5 Keys |
£4.00 net |
| 6-50 Keys |
£5.00 net |
| 51-100 Keys |
£6.00 net |
| 101+ Keys |
£7.50 net
|
These charges apply to our standard delivery service, i.e. next day delivery for orders received before 12.30 subject to stock availability. This does not apply to work-to-order items which will be delivered as per dispatch dates quoted.
Additional delivery options are available for items in stock dispatched from Willenhall. (Prices quoted are in addition to any standard carriage charge where the order value is below £300 net);
| Pre 9.00 a.m. |
Monday-Friday arrival |
£25 |
| Pre 10.30 a.m. |
Monday-Friday arrival |
£15 |
| Pre 12.00 noon |
Monday-Friday arrival |
£10 |
| Before 12.00 noon |
Saturday |
£15 |